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Spotlight on Physician Behavior:
The JCAHO is Looking At This Issue Again –
and So Should You!
Audio CD
Recorded January 11, 2007

Faculty: Linda Haddad, Lauren Massucci & Rachel Remaley



In December 2005, the JCAHO proposed a new Patient Safety Goal for 2007 — "Goal 16: Discourage Disruptive Behavior." However, when the final Patient Safety Goals for 2007 were released,  Goal 16 was omitted.

But ... it's back ... now as a new Leadership Standard that applies to everyone in the hospital. The proposed standard is under field review until January 24, 2007.

Join Linda Haddad, Lauren Massucci and Rachel Remaley of Horty, Springer and Mattern for a discussion of effective ways to address disruptive behavior, including: 

  • Outlining expectations and consequences 
  • What should be in a Code of Conduct Policy? 
  • What if the bad behavior has been going on for years ... can you take action now?  
  • What if it's a "he said ... she said" situation? 
  • A normal person doesn't act this way.  Should the disruptive individual be referred to the physician health committee for review and a possible psych exam?  
  • When is a precautionary suspension appropriate?  
  • What about sexual harassment? Should it be treated like any other disruptive behavior? 
  • Does the Board have a role?



Audio CD: $225

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