Take Control of Your Medical Staff
Hearing Process Audio CD
Recorded
November 17,
2006
Faculty: Barbara
Blackmond & Susan Lapenta

What happens at hearings today?
Often, the physician under review hires
a criminal defense attorney or a litigator, who demands "discovery," objects to the
hearing panel members, attacks the motives of everyone involved,
and, in general, tries to make miserable the lives of all connected
with the peer review proceeding. The goal seems to be to intimidate
the medical staff leaders in the hope that they will back down
from their recommendation. These tactics are rarely successful.
But even when medical staff leaders "win," they can be
so demoralized that they are reluctant to take any action in the
future.
A hearing should provide a reasonable opportunity for the physician
under review to address the concerns that prompted the recommendation
and to challenge the basis for it. It should be a chance for the
physician to create a complete record so that the Board will have
all the relevant information necessary to make a final decision
that is in the best interests of patient care.
Why have hearings gone so far astray, with weeks of testimony,
procedural diversions, and harassment of witnesses? More importantly,
what steps can a hospital and its medical staff take to regain
control over the hearing process?
Presenters Barbara and Susan have represented
medical staff leaders and acted as hearing officers in numerous
hearings involving both clinical competence and behavioral issues.
They discuss strategies for:
- Preparing the record, including documentation of progressive
steps to address problems, and investigative report.
- Providing
adequate notice of concerns through a Statement of Reasons.
- Developing a fair hearing plan that anticipates and minimizes
the potential for disruptive tactics.
- Preparing witnesses.
- Selecting a hearing panel and a hearing
officer and preparing them for their responsibilities.
- Defining
the information that will be shared (and not shared).
- Creating
a pre-hearing process that requires the exchange of documents
in advance of the hearing, as well as the resolution of objections
to such documents.
- Limiting the role of attorneys so the physicians
on the hearing panel can focus on the clinical or behavioral
issues.
- Limiting the number of hours for a hearing so it cannot
be dragged on for months.
- When settlement is better than the
battle of a hearing, what to consider in settling a medical
staff matter and who to involve.

Audio CD: $225
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