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Take Control of Your Medical Staff Hearing Process Audio CD
Recorded November 17, 2006

Faculty: Barbara Blackmond & Susan Lapenta

What happens at hearings today?

Often, the physician under review hires a criminal defense attorney or a litigator, who demands "discovery," objects to the hearing panel members, attacks the motives of everyone involved, and, in general, tries to make miserable the lives of all connected with the peer review proceeding. The goal seems to be to intimidate the medical staff leaders in the hope that they will back down from their recommendation. These tactics are rarely successful. But even when medical staff leaders "win," they can be so demoralized that they are reluctant to take any action in the future.

A hearing should provide a reasonable opportunity for the physician under review to address the concerns that prompted the recommendation and to challenge the basis for it. It should be a chance for the physician to create a complete record so that the Board will have all the relevant information necessary to make a final decision that is in the best interests of patient care.

Why have hearings gone so far astray, with weeks of testimony, procedural diversions, and harassment of witnesses? More importantly, what steps can a hospital and its medical staff take to regain control over the hearing process?

Presenters Barbara and Susan have represented medical staff leaders and acted as hearing officers in numerous hearings involving both clinical competence and behavioral issues. They discuss strategies for:

  • Preparing the record, including documentation of progressive steps to address problems, and investigative report.
  • Providing adequate notice of concerns through a Statement of Reasons.
  • Developing a fair hearing plan that anticipates and minimizes the potential for disruptive tactics.
  • Preparing witnesses.
  • Selecting a hearing panel and a hearing officer and preparing them for their responsibilities.
  • Defining the information that will be shared (and not shared).
  • Creating a pre-hearing process that requires the exchange of documents in advance of the hearing, as well as the resolution of objections to such documents.
  • Limiting the role of attorneys so the physicians on the hearing panel can focus on the clinical or behavioral issues.
  • Limiting the number of hours for a hearing so it cannot be dragged on for months.
  • When settlement is better than the battle of a hearing, what to consider in settling a medical staff matter and who to involve.



Audio CD: $225

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