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Strategies to Address Medical Records Violations Audio CD
   Recorded June 17, 2004

Faculty: Barbara Blackmond & Paul Verardi

Medical records are primarily patient care documents. But they are also legal, billing and compliance documents. Too often, medical records violations – failure to timely complete medical records, illegibility, inaccurate entries or alterations – are viewed as minor infractions.

Those "minor" infractions have major implications. Patients can be harmed. Alterations in a medical record have been described by a court in a malpractice case as indicating a "consciousness of negligence." Ongoing performance improvement and peer review activities are rendered ineffective. Poor documentation affects billing and raises compliance concerns.

To make matters worse, the sanctions that hospitals traditionally have imposed to attempt to achieve compliance with medical records standards have often been ineffective.

If you have been plagued with medical records documentation problems, join Barbara Blackmond and Paul Verardi as they discuss:

Timely and Legible Completion

  • Why is this important?
  • How can you get buy-in? What's in it for the physician?
  • Legibility policy
  • Educate the masses and the outlier practitioner
    • Medicare
    • JCAHO
    • State regulations
    • Legal (defense of claims)
    • Patient care – communications among health care team
  • Carrot and stick approaches to enforcement, including:
    • "Rewards" for good performance
    • "Automatic suspension"
    • "Automatic relinquishment"
    • Letters of Counsel
    • Fines
    • Meeting with the MEC
    • Attendance at a course
    • Hiring a "scribe"
    • Grounds for discipline
  • Reportability of sanctions to the Data Bank

    Alterations

  • What is an alteration as opposed to a correction?
  • Define authentication
  • Policy on how to handle corrections and additions (or include in rules & regulations)

 

Audio CD: $195

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With purchase, you will receive online access to
supplementary materials.

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