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The Advanced Roundtable
for Physician Leaders

The Complete Course for
Medical Staff Leaders

The Credentialing Clinic

Governance for the Future

Hospital-Physician Financial Arrangements:
New Rules, New Risks, New Relationships

Medical Staff Investigations and Hearings

On-Call & EMTALA

The P.E.E.R. Program

 

   
 
 
 
 
 
       
Medical Staff Investigations
and Hearings
 
   

Medical Staff Investigations and Hearings is an intensive day-and-a-half program focusing on legal problems related to peer review disputes.

Using a combination of case studies and interactive sessions, senior partners from the health law firm of Horty, Springer & Mattern, P.C. will address both strategy and tactics for dealing with problem physicians through the medical staff peer review and corrective action processes, as well as related issues.

Seminar Topics

Dovetailing peer review/QA/PI process into reappointment and investigations

  • JCAHO’s requirement for benchmarking –be careful not to open the door to discovery
  • Build a good record – start with progressive steps! Use performance improvement plans!

Investigations

  • When/how does a formal investigation begin? And why this question matters.
  • Who should conduct an investigation? Full MEC? Credentials Committee? Investigating Committee?
  • Witness interviews and summaries
  • Outside reviews and evaluation programs
  • When should you consider suspension? What pitfalls can be anticipated and avoided?

Credentials/MEC recommendations

  • Meeting with affected practitioner – should attorneys be present?
  • Form of recommendation
  • Notice of adverse action

Take control of the hearing process

  • Developing a fair hearing plan that anticipates and minimizes the potential for disruptive tactics
  • Limiting the role of attorneys so the physicians on the hearing panel can focus on the clinical or behavioral issues. (Is it OK to say lawyers can be seen but not heard?)
  • Defining the information that will be shared (and not shared)
  • Creating a pre-hearing process that requires the exchange of documents and the resolution of objections in advance of the hearing
  • Limiting the number of hours for a hearing so it cannot be dragged on for months
  • Preparing witnesses
  • Selecting a hearing panel and a hearing officer and preparing them for their responsibilities
  • Preparing the record, including documentation of progressive steps to address problems, investigation report and the hearing Statement of Reasons

Board action: format, notice

Data Bank reports: when they are required and when they are not

Negotiated settlements: key terms, to report or not report?

  • What can you/should you say in response to future inquiries – whether or not there is a settlement agreement? What’s the hospital’s duty? Protect against a new liability risk – implications of the Kadlec case

Confidentiality

  • Developing policies and educating physicians
Conflict of interest and managing appearances

Litigation challenging professional review actions

  • Preparing for injunction actions
  • Forum for dispute: state/federal courts, administrative agencies
  • Alternative dispute resolution: arbitration, mediation
  • Common legal theories: antitrust, interference with business, defamation, violation of civil rights/antidiscrimination laws, breach of contract, “whistleblower” claims

Immunities: HCQIA, state peer review protection laws, state action immunity, importance of building a record

Preserving the peer review privilege

  • What steps need to be documented during the peer review process?
  • How much detail is needed in meeting minutes and other documentation?
  • How do you avoid waiving the peer review privilege or other applicable privileges?
  • How long must peer review documentation be retained?
  • What are the uses – and limitations – of the attorney-client privilege and attorney work product doctrine in protecting peer review information?
  • Does the federal Patient Safety and Quality Improvement Act of 2005 offer any hope for peer reviewers?
    Sharing peer review information: the pros and cons of being forthright, releases, memoranda of understanding

Exclusive contracts – heading off litigation

  • How to establish a good record to support an exclusive contract
  • RFP process
  • Effect on ability to practice of current staff members – if they aren’t part of the new contract
  • How to prepare for an injunction action

Building a good foundation for future protection

  • Make your medical staff documents work for you: key elements of bylaws, credentials policies, rules and regulations, allied health practitioner policy
  • Related policies: Code of Conduct, Practitioner Health Policy, Peer Review Policy
  • Hospital bylaws provisions relating to the medical staff
  • Statements of Expectations for All Staff Members

Medical Staff leadership – tips for managing change

 

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