Medical Staff Investigations
and Hearings is an intensive day-and-a-half program focusing
on legal problems related to peer review disputes.
Using a combination of case studies and interactive
sessions, senior partners from the health law firm of Horty, Springer & Mattern,
P.C. will address both strategy and tactics for dealing with problem
physicians through the medical staff peer review and corrective
action processes, as well as related issues.
Seminar Topics
Dovetailing peer review/QA/PI process into
reappointment and investigations
- JCAHO’s requirement for benchmarking –be
careful not to open the door to discovery
- Build a good record – start with progressive steps!
Use performance improvement plans!
Investigations
- When/how does a formal investigation begin? And why
this question matters.
- Who should conduct an investigation? Full MEC? Credentials
Committee? Investigating Committee?
- Witness interviews and summaries
- Outside reviews and evaluation programs
- When should you consider suspension? What pitfalls can be
anticipated and avoided?
Credentials/MEC recommendations
- Meeting with affected practitioner – should attorneys
be present?
- Form of recommendation
- Notice of adverse action
Take control of the hearing process
- Developing a fair hearing plan that anticipates and
minimizes the potential for disruptive tactics
- Limiting the role of attorneys so the physicians on the hearing
panel can focus on the clinical or behavioral issues. (Is it
OK to say lawyers can be seen but not heard?)
- Defining the information that will be shared (and not shared)
- Creating a pre-hearing process that requires the exchange
of documents and the resolution of objections in advance of
the hearing
- Limiting the number of hours for a hearing so it cannot be
dragged on for months
- Preparing witnesses
- Selecting a hearing panel and a hearing officer and preparing
them for their responsibilities
- Preparing the record, including documentation of progressive
steps to address problems, investigation report and the hearing
Statement of Reasons
Board action: format, notice
Data Bank reports: when they are required and when they are not
Negotiated settlements: key terms, to report or not report?
- What can you/should you say in response to future inquiries – whether
or not there is a settlement agreement? What’s the hospital’s
duty? Protect against a new liability risk – implications
of the Kadlec case
Confidentiality
- Developing policies and educating physicians
Conflict of interest and managing appearances
Litigation challenging professional review actions
- Preparing for injunction actions
- Forum for dispute: state/federal courts, administrative agencies
- Alternative dispute resolution: arbitration, mediation
- Common legal theories: antitrust, interference with business,
defamation, violation of civil rights/antidiscrimination laws, breach
of contract, “whistleblower” claims
Immunities: HCQIA, state peer review protection laws, state action
immunity, importance of building a record
Preserving the peer review privilege
- What steps need to be documented during the peer review
process?
- How much detail is needed in meeting minutes and other documentation?
- How do you avoid waiving the peer review privilege or other
applicable privileges?
- How long must peer review documentation be retained?
- What are the uses – and limitations – of the attorney-client
privilege and attorney work product doctrine in protecting
peer review information?
- Does the federal Patient Safety and Quality Improvement Act
of 2005 offer any hope for peer reviewers?
Sharing peer review information: the pros and cons of being forthright,
releases, memoranda of understanding
Exclusive contracts – heading off litigation
- How to establish a good record to support an exclusive
contract
- RFP process
- Effect on ability to practice of current staff members – if
they aren’t part of the new contract
- How to prepare for an injunction action
Building a good foundation for future protection
- Make your medical staff documents work for you: key
elements of bylaws, credentials policies, rules and regulations,
allied health practitioner policy
- Related policies: Code of Conduct, Practitioner Health Policy,
Peer Review Policy
- Hospital bylaws provisions relating to the medical staff
- Statements of Expectations for All Staff Members
Medical Staff leadership – tips for managing change
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