Introduction

Collegial Intervention: Awkward and Uncomfortable – but Effective!

When addressing a clinical concern, a behavior concern, or just a colleague’s reluctance to follow the rules of modern hospital practice, collegial intervention is one of the most important tools of a physician leader.  Done correctly, sitting down and talking with a physician can constructively resolve many issues that arise.  But collegial intervention requires a great deal of preparation and can be difficult to do successfully, especially for new leaders.  It is an acquired skill.  Even experienced physician leaders would benefit from tools that help them prepare for, conduct, and follow-up on a collegial intervention.

Certification

This webinar has been approved for 1.5 hours of CME Credit by the University of Pittsburgh. Credits will be issued through March 18, 2015.

Educational Objectives:

  • Identify the critical steps that should be taken prior to a collegial intervention
  • Define the optimal personnel, location and timing for the collegial intervention
  • Describe how to follow up with individuals who have reported concerns about  a practitioner
  • Plan how to follow up with the practitioner after the collegial intervention

Registration

Pricing:

Individual or organization webinar session purchase: $595

Webinar Recording: $595 (includes on-demand video recording as well as all of the supplemental documents)

Individual or organization webinar series purchase: $1,895 (Discounted by $485 if you sign up for all 4.)

Series Recordings: $1,895 (Discounted by $485 if you sign up for all 4.)

Participants Will Receive:

  • Collegial intervention checklist to track the major issues that must be addressed in any effective collegial intervention, from planning to follow-up;
  • Template follow-up letter to collegial intervention that ensures the meeting is documented in a way that helps the physician under review, facilitates future interventions if they are necessary, and also protects the physician leader if the need arises;
  • Policy on Practitioner Access to Confidential Files that grants Medical Staff members access to the various different types of information about them in their files – but in an appropriate manner;
  • Confidentiality and Non-Retaliation Agreement that helps to preserve the peer review privilege for confidential information and files – and prevent retaliation against individuals who may have reported a concern; and
  • Slides used during the webinar.