The Peer Review Clinic
A peer review process should promote three primary goals:
- Effective Practitioner-Specific Reviews. Policies should promote a positive, educational approach to performance issues and a culture of continuous improvement. To that end, policies should describe the types of cases to be reviewed, how the practitioner will provide input, the “checks and balances” that will be used to promote consistency and fairness, and the measures that will be used to help practitioners improve.
- Addressing System/Process Issues. Care is not provided in a vacuum. Policies should include mechanisms to identify and promote the resolution of any system/process issues that affected patient care.
- Sharing Lessons Learned. Policies should describe how lessons learned will be identified and shared so that all practitioners benefit from the process and participate in the culture of continuous improvement.
The Peer Review Clinic sends you home with practical, experience-tested tips and tools that you can immediately use to promote these three goals. It is high energy and engaging, filled with real-life case studies, videos, and interactive presentations that bring the topics to life.
Dates and Locations
After decades of ineffective, inefficient, and resented peer review, a new day has dawned for many Medical Staffs! Whether the issue is clinical quality, conduct, health, or utilization, it is actually possible to:
(1) Create new processes that achieve the two major goals of peer review: enhancing patient safety/quality of care and promoting practitioner success (both physicians and APPs), and
(2) Demonstrate tangibly to a Medical Staff that modern peer review is the way that practitioners learn from each other and improve systems of care, and that the process is pro-patient, not anti-physician!
The Peer Review Clinic is high energy and engaging, filled with real-life case studies, videos, and interactive presentations, and packed with practical, experience-tested tips and tools that you can take home and immediately put to use!
Join us and explore modern, effective, and constructive peer review and head back home with answers to questions such as:
- What are the common and traditional problems that generally condemn a peer review process to failure? (At the top of that list is “scoring!”)
- What specific techniques have been demonstrated to constructively resolve clinical issues, behavior concerns, health challenges, and utilization problems? Which common approaches do NOT work?
- Do the rules change when a physician is employed by the Hospital (or by an exclusive contract provider)?
- What is a Leadership Council and should we have one? (YES!)
- Is there any role for Clinical Departments in a modern process? ( YES! They can play an important role in providing specialty expertise, but some “adult supervision” is necessary!))
- Who are the best individuals to serve on a Multi-Specialty Peer Review Committee? Who should NEVER serve on the committee?
- Why should the MEC and Board play almost no role in routine, ongoing performance issues?
- Does the “traditional way” of managing conflicts of interest work? (NO!)
- What concrete, practical steps best prevent retaliation against individuals who may raise concerns?
- How can we help great practitioners become effective case reviewers and Medical Staff leaders? (Hint: Several straightforward tips, education, and new case review forms!)
- How does the revised National Practitioner Data Bank Guidebook impact our process?
- Why do utilization management and medical necessity need to be core components of a modern process when traditionally they have not?
- What options do we have for handling the red hot/white hot issue of aging practitioners?
- What about ambulatory peer review?
- And many, many more!
Who Should Attend
- Medical Staff Officers
- Department Chairs
- CMOs and VPMAs
- Peer Review Committee members
- Medical Executive Committee members
- Credentials Committee members
- Quality Improvement specialists
- Medical Staff Services Professionals
Participation by all individuals is encouraged. Advance notification of any special needs will help us provide better service. Please notify us at least two weeks in advance of the program.
The “peer review” world has changed dramatically – and for the better! Whether the issue is clinical quality, conduct, health, or utilization, it is possible to create an effective process that achieves the two major goals of peer review: patient safety and practitioner success.
Through interactive presentations, real-life case studies, videos, and supplemental forms and materials, The Peer Review Clinic provides participants with practical, experience-tested tips and tools that permit them to transform their processes when they get back home.
Upon completion of this program, participants should be able to:
- identify “best practices” for medical staff peer review and
- recognize potential legal risks or inefficient or ineffective peer review procedures.
Continuing Education Credit
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and HortySpringer Seminars. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This activity is approved for the following credit: AMA PRA Category 1 Credit™. Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Category 1 CME Credit
The University of Pittsburgh School of Medicine designates this live activity for a maximum of 11.25 AMA PRA Category 1 CreditsTM for the Phoenix and New Orleans locations and a maximum of 9.75 AMA PRA Category 1 CreditsTM for the Amelia Island location. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This course has been approved for National Association of Medical Staff Services (NAMSS) for up to 11 hours of continuing education credit(s) for the Phoenix and New Orleans locations and 9.75 credits for the Amelia Island location. Accreditation of this educational content in no way implies endorsement or sponsorship by NAMSS.
Presenter Disclosure Statement
In accordance with the Accreditation Council for Continuing Medical Education requirements on disclosure, information about relationships of presenters with commercial interests (if any) will be included in materials distributed at the time of the conference.
Feedback from past attendees of The Peer Review Clinic:
- “Great content and format. As always, HortySpringer delivered a well-prepared, exceptional program.”
- “I was excited about attending this seminar and you delivered!”
- “The Chicago meeting was as refined, power-packed and prepared a meeting with outstanding speakers as I have ever attended. Kudos to you and your team for getting inside the minds of physicians with excellent stories and examples.”
- “This was my first HortySpringer meeting. I was very pleased by the expertise and affability of the presenters.”
- “Truly fantastic program. My medical staff leadership is definitely leaving the program with a better understanding of peer review and a renewed sense of enthusiasm about their leadership responsibilities.”
- “I found the seminar very helpful due to the practicality and common sense approach. I felt that the evidence-based best practice was presented, so I have a great resource tool to take back to our hospital to compare and contrast against our current bylaws, policies and process.”
- “I liked the overall tone of the conference, very collegial-minded.”
- “The faculty really understands and cares about doctors’ needs and perspectives.”
- “As a new chief, all presentations were valuable.”
- “I would regularly return to this conference for updates and refreshers.”
- “This was my second HortySpringer conference. You do a great job. The information is current and very helpful.”
HortySpringer Seminar Disclaimer Statement:
The information presented at these seminars and the supplementary materials provided to registrants are intended for educational and informational purposes only. Nothing contained therein is to be considered as the rendering of legal advice for specific cases or circumstances. No one should act or refrain from acting on the basis of any information presented at these seminars without seeking the appropriate legal or other professional advice on the particular facts and circumstances at issue from a lawyer practicing as permitted by applicable laws, regulations or rules of professional conduct. No attorney-client relationship is formed by registration for any seminar or the use of the seminar materials.
Registration Pricing Tier:
$1,695/person for 1-3 attendees
$1,450 for each additional registrant
(Attendees must attend the same seminar location and be from the same hospital to receive the discounted rate)
Included With Registration Fee
- Online Access to forms, letters, sample policy language and more
All registrants are responsible for making their own hotel reservations. Special group room rates have been established for HortySpringer registrants. The special group rate rooms are available until 30 days from the seminar date, or until the room block sells out, whichever comes first. Within 30 days of the program, you may not be able to get rooms or receive the special rate.
If registration is canceled (and notice of the cancellation is received at least 30 days before the seminar), the registration fee will be refunded, minus a $100 per person processing fee.
If cancellation is received less than 30 days before the seminar, the registration fee is nonrefundable, but can be applied to another seminar and location within one year.
With notice, you may substitute registrants at any time.
There will be no credit granted for no-shows at the time of the seminar.