Making The Most Of Your Relationship With… Credentials Verification Organizations (CVOs)

April 7, 2020 - 1:00 pm to 2:00 pm (ET)

Making The Most Of Your Relationship With…
Credentials Verification Organizations (CVOs)

April 7, 2020


Barbara Blackmond and Charles Chulack


  • How can CVOs help with background checks for temporary privileges and also disaster privileges as hospitals face the COVID-19 crisis?
  • What terms should the Medical Staff leadership ensure are included in the Hospital’s contract with a CVO?
  • What information should the Medical Staff leadership expect to obtain from a CVO processing applications on behalf of the Hospital?
  • Does the CVO make determinations of eligibility? Can and should the Medical Staff leadership rely on the CVO to point out unusual things about applicants (e.g., “red flags”)?
  • Can the Medical Staff leadership rely on the CVO to have fully vetted each application, to determine that all unresolved issues have been followed up on before the application is forwarded to the Medical Staff leadership for processing?
  • If a health care system uses a CVO to credential applicants to all of its facilities, can credentialing information learned while credentialing an applicant for one hospital be shared by the CVO with all other hospitals where the practitioner is a member of the Medical Staff? How would systemwide sharing utilizing a CVO occur?

Learning Objectives

Upon completion of this audio conference, participants should be able to:

  1. Articulate best practices for utilizing a CVO to assist with Medical Staff credentialing.
  2. Identify ways that health care systems can use CVOs to assist with timely sharing of relevant information regarding applicants and Medical Staff members, thereby decreasing risk and promoting quality.

Education Credit

Instructions on how to obtain your Continuing Education certificate for audio conferences will be e-mailed to the contact person for your organization at the conclusion of each audio conference.

Category 1 CME

Joint Provider Statement

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Pittsburgh School of Medicine and HortySpringer Seminars.  The University of Pittsburgh is an affirmative action, equal opportunity institution.  The University of Pittsburgh School of Medicine is accredited by the ACCME to provide continuing medical education for physicians.

The University of Pittsburgh School of Medicine designates this educational activity for a maximum of 1 AMA PRA Category 1 Credit™.  Physicians should only claim credit commensurate with the extent of their participation in the activity.

CEUs Credit

Other health care professionals are awarded 0.1 continuing education units (CEUs), which is equal to 1 contact hour.

NAMSS Continuing Education Credit

This course has been approved for National Association of Medical Staff Services (NAMSS) continuing education credit and NAMSS hereby awards 1.0 NAMSS continuing education credits for participation in this activity.  Accreditation of this educational content in no way implies endorsement or sponsorship by NAMSS.

HortySpringer Audio Conference Disclaimer


The information presented during an audio conference and any supplementary materials provided to registrants are intended for educational and informational purposes only. Nothing contained therein is to be considered as the rendering of legal advice for specific cases or circumstances.

No one should act or refrain from acting on the basis of any information presented during an audio conference without seeking the appropriate legal or other professional advice on the particular facts and circumstances at issue from a lawyer practicing as permitted by applicable laws, regulations or rules of professional conduct. No attorney-client relationship is formed by registration for an audio conference or the use of the supplementary materials.

About Grand Rounds

The Grand Rounds 2020 Series consists of twelve audio conferences spread over the course of the year, with the goal of providing focused, manageable bites of education for Medical Staff leaders and those who support them.

This year’s series is focused on helping physician leaders utilize resources outside the Medical Staff in a manner that achieves the best results for patients and Medical Staff members.

  • Registration includes an MP3 containing the audio conference at no additional charge following each conference.
  • Register for the full series of 12 monthly audio conferences. Click here for more information.
  • CME credit issued for live conference participation.

* Registration fee includes one phone line; you may add up to two additional lines to your order for $50 each line (per audio conference).

Designed for even the busiest hospital and medical staff leaders, registration for the year-long series is a quick and inexpensive way for Medical Staff Officers, members of the Medical Executive Committee, Department Chairs, Chairs of the Credentials and Peer Review Committees, and the Chairs of other key Medical Staff committees to have access to the most up-to-date health care information at their fingertips while obtaining valuable CME credits as well.


PLEASE NOTE: Due to COVID-19 and Governor Wolf’s Shelter in Place mandate for Pennsylvania, our faculty will be conducting this audio conference individually from their homes. To help your staff and medical professionals adhere to social distancing guidelines, we will waive the extra line fee for up to 3 additional lines so others in your organization are able to safely listen from their home, office, or other shelter in place destination. 

Registration for this audio conference (includes MP3):


Registration for the Grand Rounds 2020 Audio Conference Series:

Click here for more information

Mix and Match: 

$250/line* for participation in each 2020 Grand Rounds audio conference.

* Registration fee includes one phone line; you may add up to two additional lines to your order for $50 each line (per audio conference).