October 8, 2026

QUESTION:
It feels like every person in our hospital is using AI at this point, whether it be ambient AI tools, clinical decision support systems, or even sending their AI agents to attend Teams meetings on their behalf. What should hospitals be doing to tame this wild west?

ANSWER FROM HORTYSPRINGER ATTORNEY IAN DONALDSON:
Used thoughtfully, AI can help hospitals improve patient care, reduce administrative burdens, strengthen clinical and operational decision-making, and allow physicians, nurses, and staff to spend more time on work that requires human judgment. Ambient documentation tools may ease clinicians’ documentation workload; clinical decision support tools may help identify relevant information and potential risks; and other applications may streamline scheduling, communications, and other routine administrative tasks.

But these benefits do not eliminate the need for guardrails or independent judgment. AI tools can affect everything from patient care to credentialing and peer review. Hospitals therefore should establish a centralized process for reviewing and approving AI tools before they are adopted or used. That process should assess, as appropriate, the tool’s accuracy, reliability, and data practices and security, as well as other legal and regulatory risks. It should also help the hospital establish clear expectations for appropriate use, monitor performance, and periodically reevaluate approved tools.

If you haven’t already, your hospital should consider creating an AI steering committee or similar body.  The group should include representatives from information technology, privacy, compliance, legal, and risk management, among others. Because many AI tools influence clinical workflows and professional judgment, meaningful physician and other clinical input is also essential.

At the end of the day, the goal of such steps is not to discourage innovation, but to ensure that AI is used responsibly and in a manner consistent with the hospital’s patient-safety obligations.

If you have a quick question about this, e-mail us at info@hortyspringer.com.

October 1, 2026

QUESTION:

What is a fair and reasonable time limit after which you can declare an application incomplete?  Does the time limit have to be stated in the Bylaws?  (Submitted at The Complete Course for Medical Staff Leaders in New Orleans, April 2026)

ANSWER FROM HORTYSPRINGER ATTORNEY RACHEL REMALEY:

There is no legal or accreditation standard that governs when an application that is incomplete may or should be deemed withdrawn (and, in turn, not processed further).  So, each organization is free to determine its own time frame.

To avoid disputes, the time frame should be clearly outlined in the Medical Staff Bylaws or another Medical Staff governance document (such as a Medical Staff Credentials Policy), along with other provisions that define what makes an application “complete” and otherwise address how incomplete applications will be managed.  Most organizations that we work with consider an application withdrawn if the applicant has not completed it (by answering all questions, providing all requested information, and resolving all concerns) within 30 to 90 days of receiving notice of the information that is missing/required.

When deciding what sort of time frame you wish to utilize (and write into your Bylaws/Medical Staff governance documents), consider:

  • Will the time frame allow most practitioners – no matter the issue in their background – sufficient time to provide a complete reply? How often do you anticipate making an exception and giving an applicant more time to respond?  Note that organizations choosing a 30-day time frame are likely to grant exceptions far more often than those that choose a longer time frame, such as 60 or 90 days.  And while it’s no problem to grant an exception/extension (though the Bylaws/policy language should authorize it), doing so gives a future applicant a foothold to argue that they too should be given more time to respond.  The best tools in Medical Staff credentialing and peer review are those that can be applied methodically and consistently (except when truly exceptional circumstances are present).  So, as a general rule, it is best to try to pick a time frame that you will feel comfortable enforcing routinely.  And if you are going to grant an exception, allowing an applicant more time to complete an application (beyond the standard time frame), it is a good idea to articulate why.
  • For example, imagine that you have requested the practitioner obtain and submit the results of a fitness for practice examination by a specified health care provider. This may be anticipated to take longer than 30 days.  So, you could state in the letter to the practitioner that you understand it may take longer than the normally-allotted 30 days to obtain the examination and submit the results and, in turn, you will grant the practitioner an extension such that the response/information is due within 30 days after the examination, provided the practitioner shows that he/she has scheduled the examination within seven days of receiving the letter and the examination takes place within 60 days of receiving the letter.
  • Will the time frame impact the rest of the credentialing process in an unanticipated way? For example, if the organization chooses to give practitioners 90 days to respond once notified that an application is incomplete and more information is required, will that impact the organization’s ability to satisfy its delegated credentialing agreements with payors?  Many payor credentialing agreements and standards mandate that credentials verifications expire after a specified number of days (e.g., 120, 180).  Therefore, be aware that longer time frames for completing the application might result in those applications requiring re-verification prior to final Board action.  Is that something the organization is willing to live with?

If you have a quick question about this, e-mail us at info@hortyspringer.com.

September 24, 2026

QUESTION:
One of our employed physicians is interested in attending a fellowship program in a much-needed specialty.  He has asked us not only to allow him to attend the Fellowship Program but to provide him with financial assistance while he attends that fellowship program.  Is this something that we are legally permitted to do and, if so, are there issues we should consider?

ANSWER FROM HORTYSPRINGER ATTORNEY HENRY CASALE:
Yes, this type of arrangement is not uncommon.  It is lawful to grant the physician a furlough from their employment arrangement so they may attend the fellowship program.  But you need to make sure that you have the coverage for this physician during the year or so that the physician will be away attending the fellowship program.  There are also a number of practical concerns you need to consider before granting the physician’s request.

We have found that often the physician does not appreciate how much more valuable they have become to other employers because they have received the fellowship training until they begin to receive job offers from recruiters and others while they are attending the fellowship training program.  As a result, this type of agreement has the highest default rate of any of the agreements that we prepare.  So you need to be aware of this possibility and protect yourself to the extent that you can.

You will need a written agreement with the physician that will describe how long they are to be away, that they must return and resume employment with you once the fellowship training has been completed (often permitting 30 days or so as a grace period) and to the extent possible you should lock down, in advance, the amount that you will pay the newly trained physician upon their return − taking the advanced training into account.

While they are in the Fellowship training program, in order to protect yourself from the old saying “out of sight, out of mind” you should require the physician to contact you every couple of months during the training program and require them to provide evidence that they are in good standing in the training program.  Then 30-60 days prior to the end of the training program, the physician should be required to contact you to make arrangements for their return.

A fellowship training program will typically employ the physician, providing a salary and malpractice coverage.  Your agreement with the physician should recognize that employment arrangement, make it clear that the malpractice insurance provided by the training program (and not your insurance coverage) will apply to any act or omission that may occur during the training program, and require the physician to provide you with notice of any incidents or claims that may arise during the training program.

It is also not unusual for your hospital to supplement the fellowship program’s salary with some form of financial assistance.  How much you may pay the physician during the fellowship program is subject to the agreement of the parties − but it should be commercially reasonable and consider the amount being paid by the fellowship program and the physician’s reasonable living expenses.

Unless you are in a state like California which limits an employer’s right to have a “Stay or Pay” term in an employment agreement that began on or after January 1, 2026 (see AB 692), in consideration of the expenses that the employer has incurred to assist the physician to obtain the fellowship training and the additional amount the employer has incurred for coverage while the fellowship is in effect, the employer should have some recourse if the physician does not return and work for the employer for an agreed upon period of time.

So, to the extent permitted by your state’s laws, the agreement should make it clear that if the physician does not complete the fellowship program, fails to resume their employment with you upon the completion of the program, or does not work for you for at least a specified period of time (excepting death or disability), then some or all of the amount that you have paid to the physician during the fellowship program must be repaid.

Some employers require immediate repayment of the full amount that has been paid to the physician during the fellowship training.  However, in our experience, most employers permit that amount to be pro-rated and decreased for each month that the physician is employed following the end of the fellowship program.  We have even seen some employers add liquidated damages in addition to that amount as a deterrent to another employer poaching your newly trained employee during the period of time the newly fellowship-trained physician has agreed to remain your employee.  But check your state law before adding liquidated damages to make sure they are permitted in your state.

But recognize that there may be an employer who is willing to pay this amount, no matter how much, on behalf of the physician to recruit the newly fellowship-trained physician away from you.  If any type of repayment term is permitted by state law to be included in the agreement with the physician to obtain the fellowship training, it is wise to obtain the physician’s agreement that you are authorized to offset the amount so owed from any amount the employer may owe to the physician upon the termination of employment.  A promissory note is also helpful if repayment is required.

But hopefully these terms won’t be necessary and you will be able to achieve the intent of the fellowship training agreement − which is to assist one of your employed physicians to obtain, and then to provide, a needed, fellowship-trained, specialty for many years following the end of the fellowship training.

If you have a quick question about this issue, email us at info@hortyspringer.com.

September 17, 2026

QUESTION:
We are in the process of developing a policy to address practitioners’ self-treatment and treatment of family members.  What are some resources we should consider when drafting our policy?

ANSWER FROM HORTYSPRINGER ATTORNEY MOISES A. TONOC BONILLA:
Circumstances in which a practitioner treats oneself or their family member poses ethical and legal challenges, such as the practitioner’s ability to provide care and the patient’s ability to provide informed consent.

In developing such a policy, it is important to consider ethical guidelines issued by medical associations, state laws and regulations prohibiting or outlining circumstances in which a practitioner may self-treat or treat a family member, and policy or position statements from your state’s practice boards interpreting relevant rules and regulations (if the Board has taken a position on the issue).

The American Medical Association’s (“AMA”) Council on Ethical and Judicial Affairs Opinion 8.19.  “Self-Treatment or Treatment of Immediate Family Members” (May 2012) provides that “Professional objectivity may be compromised when an immediate family member or the physician is the patient; the physician’s personal feelings may unduly influence his or her professional medical judgment, thereby interfering with the care being delivered.”  Additionally, “patients may feel uncomfortable disclosing sensitive information or undergoing an intimate examination when the physician is an immediate family member.”  However, Opinion 8.19 notes that “in emergency settings or isolated settings where there is no other qualified physician available, physicians should not hesitate to treat themselves or family members until another physician becomes available.”  Opinion 8.19 can be found here.

Although your state’s practice statutes or regulations may not explicitly address a prohibition on self-treatment or the treatment of a family member, state law may prohibit certain types of practitioners from prescribing controlled substances to oneself or to the practitioner’s immediate family members.  State Medical Boards and Nursing Boards may issue policy statements outlining the circumstances in which a physician, physician assistant, or other medical practitioners may treat or assist in treating oneself or a family member.

If you have a quick question about this, e-mail us at info@hortyspringer.com.

September 10, 2026

QUESTION:
Does our Utilization Review Committee have to be a Medical Staff committee, or can it be a Hospital committee?

ANSWER FROM HORTYSPRINGER ATTORNEY CHARLES CHULACK:
In our experience, some hospitals do have a utilization review committee set up as a Medical Staff committee, but many do not.  There is no explicit regulatory requirement or accreditation standard obligating a hospital to have a Medical Staff utilization review committee.  For example, the Centers for Medicare & Medicaid Services (“CMS”) Conditions of Participation for Hospitals require hospitals to have a utilization review plan and a utilization review committee.  The committee, per the Conditions of Participation, has to be a “staff committee of the institution” with at least two physicians as members.  The requirement can be satisfied by “a group outside the institution” such as one established by local medical societies.  CMS includes the utilization review requirements in the Conditions of Participation in a separate section from the medical staff requirements.  The Medical Staff sections of the Conditions of Participation do not even mention utilization review.  Even though the Conditions of Participation note that a utilization review committee has to be a “staff committee,” this is different from a “medical staff committee.” CMS knows how to signify when something falls under the purview of the medical staff and the fact that CMS left out “medical staff” when describing the requirements for the utilization review committee is significant.  Furthermore, the Conditions of Participation state that the committee has to be a committee of the “institution,” which signifies “hospital” as opposed to Medical Staff.  The fact that the utilization review committee requirement can be satisfied by a “group outside the institution” (that would not be a medical staff committee) also demonstrates that it does not need a medical staff committee.  Keep in mind that if you decide to have the utilization review committee as a hospital committee, we recommend that you confirm that your state does not require that the committee be a medical staff committee.

That being said, we are aware of at least one client who received feedback from the CMS Survey & Certification Group, Division of Acute Care Services that the utilization review committee “must be a committee or subcommittee of the medical staff.”  Nonetheless, this feedback, as noted above, is not consistent with the Conditions of Participation and we are not aware of CMS citing any hospital for having a hospital utilization review committee.  It is also not consistent with current practice of many hospitals whose utilization review committees are multi-disciplinary hospital committees with membership comprised of both practitioners and administrative personnel such as directors of coordinated care, billing staff, and internal audit staff.

If you have a quick question about this, e-mail us at info@hortyspringer.com.

September 3, 2026

QUESTION:
Our Medical Staff uses the term “focused professional practice evaluation” to describe the review that we undertake after a physician, or other practitioner, has been granted initial or new privileges.  We view this routine process as a way to confirm that the practitioner is competent to exercise the privileges they have been granted.  But we also use “focused professional practice evaluation” when clinical concerns have been raised about an existing member.  Sometimes it gets confusing since the same term is being used in different ways.  Do you have any suggestions?

ANSWER FROM HORTYSPRINGER ATTORNEY SUSAN LAPENTA:
This is actually a great question and if it helps, you are not alone in your confusion.  The terms “focused professional practice evaluation” and “ongoing professional practice evaluation” come from The Joint Commission.  Even for hospitals that are not accredited by The Joint Commission, this nomenclature is often used.

It has never been clear why The Joint Commission decided to use the term, “focused professional practice evaluation,” to describe two very different stages of the peer review process.  To help distinguish the two stages of the process, we use clarifying terms like “initial” (“I-FPPE”) or “routine” (“R-FPPE”), to refer to the review process that occurs when new privileges are granted.  We then use a slightly different qualifier to describe the evaluation that occurs when there is a clinical concern raised about an existing member.  For instance, we sometimes call this “professional practice evaluation” (“PPE”) or focused professional practice evaluation to evaluate concerns (“FPPE-EC”).

Most medical staffs don’t want to deviate too far from the nomenclature used by The Joint Commission, but you do have some flexibility.  Some clarification or distinction in the terms used is probably helpful.  You can also follow the lead of George Foreman (who named all of his sons George), or Dr. Seuss (remember Thing 1 and Thing 2), and just use FPPE-1 and FPPE-2.

If you have a quick question about this, e-mail us at info@hortyspringer.com.

August 27, 2026

QUESTION:
Like the rest of the country, we are struggling to recruit physicians to our community.  As we expand our efforts, we are seeing more candidates who trained outside the United States.  If they are certified by a foreign board, how should we approach their applications?

ANSWER FROM HORTYSPRINGER ATTORNEY IAN DONALDSON:
Outside of the occasional recognition of the Royal College of Physicians and Surgeons, most Medical Staff Bylaws we see require certification by an American board.  That means applicants with foreign board certification are ineligible for appointment unless a waiver is granted.

This can be a dicey proposition, since waivers generally require a showing of “exceptional” circumstances.  Whether an applicant can demonstrate such circumstances is in the eye of the beholder, so giving your Credentials Committee a set of guidelines for determining waivers related to foreign board certification can help it evaluate candidates in a consistent manner.  We recommend these guidelines walk the Committee through key factors like:  (1) are the foreign board’s certification requirements comparable to certification by an American board, (2) what constitutes “exceptional circumstances” under these circumstances (i.e., is certification by an American board not realistically available to the applicant due to the applicable board’s pathway rules for internationally trained physicians or does the applicant simply prefer not to pursue them), and (3) what information should an applicant who is requesting a waiver provide (e.g., a description of the foreign board’s certification requirements, documentation addressing pathway availability (e.g., relevant ABMS board policy excerpts and/or correspondence confirming eligibility/ineligibility), etc.).

Developing guidelines to address this issue will provide your Credentials Committee with a structured process to review these types of requests, which are likely to become more and more common in the future.

If you have a quick question about this, e-mail us at info@hortyspringer.com.

August 20, 2026

QUESTION:
A plaintiff in a malpractice lawsuit has requested a physician’s credentialing file. Can a hospital refuse to produce the entire file based on peer review privilege?

ANSWER FROM HORTYSPRINGER ATTORNEY FISHER FILIPPAZZO:
Generally, no.  Hospitals should not assume that an entire credentialing file is protected from discovery simply because it was maintained or reviewed as part of the credentialing process.

Depending on the applicable state law, peer review privilege may protect committee deliberations, recommendations, evaluations, and other materials generated as part of the credentialing or peer review process. However, underlying source documents may be treated differently. Placing an otherwise discoverable document in a credentialing file does not necessarily make that document privileged.

Materials, such as credentialing committee minutes, evaluations, recommendations, or OPPE reports prepared specifically for use in the peer review or reappointment process, may be protected by the state’s peer review privilege. Whether those materials are privileged will depend on the applicable state law and the circumstances under which they were created and used.

Hospitals should also consider whether particular documents are protected on grounds separate from the peer review privilege. For example, information obtained from the NPDB is subject to separate federal confidentiality requirements. See 45 C.F.R. § 60.20.  Those protections do not, however, independently protect information contained in the hospital’s own records merely because that information was also reported to the NPDB.

In summary, while some portions of a credentialing file may be privileged, others may not be. Hospitals should avoid applying a blanket privilege determination to the entire file, as doing so may result in either over-disclosure or under-disclosure of information. Instead, the file should be reviewed on a document-by-document basis, taking into account applicable state law, hospital policies and procedures, and the purpose for which each document was created and used.

If you have a quick question about this, e-mail us at info@hortyspringer.com.

August 13, 2026

QUESTION:
While conducting an affiliation verification for a recent applicant, we learned that he is subject to a one year “Conditional Appointment” at another hospital where he has held privileges for 12 years.  When this application goes to the Credentials Committee next week, does the failure to disclose the Conditional Appointment constitute grounds to deny the application and, if so, do we have to give the applicant a hearing?

ANSWER FROM HORTYSPRINGER ATTORNEY RACHEL REMALEY:
Should you be interested and/or concerned that an applicant for Medical Staff membership and/or clinical privileges is subject to a “Conditional Appointment” at another hospital?  Yes, of course.  If another hospital has some sort of question or concern about that individual (which can be the only explanation for a Conditional Appointment), that is something you should know about before you proceed.  So, at the very least you will want to place this application on hold and not process it any further until you figure out more details (this means the application should be taken off the agenda for the upcoming Credentials Committee meeting).

With that said…whether or not the failure to disclose, in and of itself, is worthy of any sort of action depends on whether the applicant had a duty to disclose the Conditional Appointment to you.  And that depends on what your application forms ask.  Do your forms simply ask whether applicants have ever had Medical Staff membership or clinical privileges revoked, restricted, denied, or suspended?  If so, the application failed to ask about Conditional Appointments and, in turn, the applicant would have been justified in answering, “No.”  If, on the other hand, your application also asks if applicants are currently, or have ever been, under investigation, subject to a formal performance improvement plan, been subject to written conditions, or been subject to a short-term or conditional term of Membership or privileges, then the applicant clearly should have answered, “Yes.”

The questions on the application form should be a reflection of the information that your hospital and its credentialers want to know.  This means the questions should be worded to obtain, at minimum, information about all of the threshold eligibility criteria set forth in your Medical Staff Bylaws and/or Credentials Policy.  In addition, application forms are often more broadly drafted to ask about additional matters that may fall outside of the threshold eligibility criteria, but still be of interest when considering the applicant’s qualifications.  For example, if the threshold criteria simply stated that an applicant may have never been convicted of, or pled guilty or no contest to, a felony, your application form may still ask the applicant about any convictions or pleas for both felonies and misdemeanors.

Once you have determined whether the applicant’s failure to disclose the Conditional Appointment is actionable, the question then turns to whether the appropriate action is for the Credentials Committee to deny the application.

The appropriate response to an omission on an application form depends on your Medical Staff Bylaws, Medical Staff Credentials Policy, and/or related Medical Staff governance documents.  We recommend these documents include provisions stating that if a misstatement or omission is identified with respect to any information provided on an application form or during the course of the application process, the applicant will be provided Notice and be given an opportunity to submit an explanation.  That explanation will then be considered (often by the Chief of Staff and/or CMO) and a decision will be made about whether to process the application further.  The Bylaws/Credentials Policy should clearly state that, in addition, the applicant will then become ineligible to have another application for Medical Staff membership or clinical privileges processed at the hospital (and many organizations go a step further and state that the applicant will also become ineligible to have an application processed at any affiliated entity within the health care system).  The Bylaws/Credentials Policy should be clear that refusal to process an application because of the discovery of an omission/misrepresentation is an administrative matter and that does not constitute an adverse professional review action based on a judgment about the applicant’s competence or conduct (and, in turn, does not result in any hearing rights).

If your organization does not have language stating that omissions and misstatements during the application process result in failure to process the application, then any discovery of an applicant’s failure to disclose credentials will have to be managed like other negative information in the credentialing process.  This may include determining that the application is incomplete while you follow up with the applicant about the discrepancy and combing through the application with a fine tooth comb to make sure that each and every credential has been independently verified with third party original sources (since you know you cannot count on the applicant to provide complete and accurate information about his or her credentials).  Ultimately, if after gathering additional information, you decide to deny the application because you consider the omission to constitute unprofessional conduct, the procedures set forth in the Bylaws for “denials” of applications would apply, including those related to hearings and appeals.

If you have a quick question about this, e-mail us at info@hortyspringer.com.

July 23, 2026

QUESTION:
Is it true that significant changes are coming to the rules for provider-based status locations?

ANSWER FROM HORTYSPRINGER ATTORNEY NICHOLAS CALABRESE:
Yes, it’s true.  Many hospitals operate outpatient clinics, among other things, off-site from the main hospital campus.  If these sites qualify for “provider-based status” under federal regulations, they can bill as part of the hospital and receive a higher level of reimbursement.  Basically, CMS treats an off-site location as a department of the hospital instead of a freestanding facility if it has provider-based status.

Currently, hospitals voluntarily submit a formal declaration, known as an “attestation,” to its Medicare Administrative Contractor stating that it is in compliance with all provider-based requirements (licensure, financial integration and other requirements), and bill under the hospital’s National Provider Identifier (“NPI”).

However, on February 3, 2026, the 2026 Consolidated Appropriations Act (“CAA”) became law.  Section 6225 of the CAA requires hospitals to submit mandatory attestations confirming compliance with Medicare’s provider-based regulations for all off-campus hospital outpatient departments and to obtain distinct NPIs for each such location.  Hospitals that fail to meet both requirements by January 1, 2028, will lose eligibility for that higher level of reimbursement.

CMS has issued proposed regulations and is accepting public comments until August 31, 2026.

If you have a quick question about this, e-mail us at info@hortyspringer.com.